Terms & Conditions

Customer Care

Welcome to Mr Mango Makes' Customer Care section. Here you can find detailed information about our products, services, and how to get in touch with us for any queries. We are committed to providing excellent customer care and ensuring a seamless experience for all our customers.
If you have any questions or need assistance, please do not hesitate to contact us. We are here to help!

Privacy & Safety

At Mr Mango Makes, we prioritize the privacy and safety of our customers. We are dedicated to transparently informing our customers about how we handle, store, and protect their personal information. From the use of secure payment methods to data collection, we are committed to upholding the highest standards of privacy and security.
Your privacy is important to us, and we strive to build trust through clear and detailed policies. We want our customers to feel confident and secure when interacting with our brand.

Payment Methods

Disclaimer

At Mr Mango Makes, we take the safety and welfare of animals seriously. All products are designed and made with care using non-toxic materials and are intended for use as described.

Please note that animals’ behaviour can vary, and factors such as chewing, ingestion, misuse, or lack of supervision are outside of our control. As a result, Mr Mango Makes cannot accept responsibility for injury or harm caused by improper use, misuse, or failure to supervise pets while using our products.

We recommend that all products are:

Used only for their intended purpose
Checked regularly for signs of wear or damage
Removed immediately if damaged or if your pet begins to chew excessively

Nothing in this disclaimer affects your statutory rights under UK consumer law. This includes your rights in relation to faulty or misdescribed goods.

By purchasing and using our products, you agree that responsibility for monitoring your pet and ensuring appropriate use of the product rests with the owner.

If you are unsure whether a product is suitable for your pet, please contact us prior to purchase.